文吉
教授
文吉，女，湖北黄梅人，中山大学理学博士毕业，暨南大学管理学教授，博士生导师，暨南大学全英资格授课教师;现为暨南大学旅游学科带头人，暨南大学深圳旅游学院执行院长。主要研究方向为服务管理、服务企业管理（接待业管理）、乡村旅游与养老旅游。发表论文四十几篇，主持和参与纵向、横向课题五十几项。为广东省文化与旅游厅 A级景区评定员，广东省文化与旅游厅省级度假村评定员，广东省酒店协会理事；被广东省文化与旅游厅聘为广东省民宿评定委员会委员（2022-2025），广州市文广旅新局聘为广州市星级酒店评定委员会委员（2023-2026）；担任《南开管理评论》、《Tourism Management》、《International Journal of Hospitality Management》、《International Journal of Contemporary Hospitality Management》等高水平期刊评审专家。
主要工作经历
1998.07 -- 2001.06 湖南师范大学旅游学院酒店管理系任教，讲师
2004.12 -- 2007.09 暨南大学管理学院旅游管理系任教，讲师
2007.10 -- 2016.09 暨南大学管理学院副教授、硕士生导师
2012.08 -- 2013.08 美国华盛顿州立大学 Hospitality Research Center访问学者
2016.10 -- 2021.07 暨南大学管理学院教授、博士生导师、旅游管理系系主任
2018.01 -- 2018.03 美国南卡莱纳州大学 Tourism and Hotel Management Department访问学者
2021.08 -- 2021.12 暨南大学深圳旅游学院教授、博士生导师、管理学院旅游管理系系主任
2022.01 -- 现在 暨南大学深圳旅游学院教授、博士生导师、执行院长
期刊论文：
[1] Wen, J., Huo, Z., Xu, X., Zhang, L., & Liu, X*. (2025). A meta-analysis of employee perceptions of CSR in tourism and hospitality: Antecedents, outcomes, and boundaries. Tourism Management, 107, 105035. (SSCI JCR 1区 ABS 4*)
[1] Wen, J., Huo, Z., Xu, X., Zhang, L., & Liu, X*. (2025). A meta-analysis of employee perceptions of CSR in tourism and hospitality: Antecedents, outcomes, and boundaries. Tourism Management, 107, 105035. (SSCI JCR 1区 ABS 4*)
[2] Jia, G., Wan, L. C., Liu, X., & Wen, J*. (2025). Exploring uncharted digital horizons: Role of internet self-efficacy in shaping the destination preferences of senior tourists. Tourism Management, 107, 105056. (SSCI JCR Q1 ABS4*)
[3] Wu Z. H., Wen J., Hu C. M., Huang Z.*, Huang Y., Wang H. H. (2025). When indulgence meets self-discipline: Exploring the effect of vice-virtue bundle’s contagion potential on food purchase intention[J]. International Journal of Hospitality Management, 131, 104303. (SSCI JCR Q1)
[4] Wen, J., Wang, H.*, Huang, S., & Jia, G. (2025). Effect of peer-to-peer accommodation customer misbehavior on host’s proactive customer service performance. Journal of Hospitality Marketing & Management, 1-26. .(SSCI JCR Q1)
[5] Jia, G., Wen, J., Fan, D. X., & Liu, X*. (2024). Role reversal in adult child-aging parent family travel. Annals of Tourism Research, 106, 103751. (SSCI JCR 1区 ABS 4*)
[6] Jia, G., Wen, J*., & Wan, L. C. (2024). Taking advantage of their seniority: How the misbehavior of senior tourists influence young adults’ prosocial behavior towards them. Journal of Travel Research, 00472875241261623. (SSCI JCR 1区 ABS 4*)
[7] Wen, J., Zheng, S., Huang, D., Mai, X., & Liu, X*. (2023). Co-creation experience in travel photography service: Exploring the formative mechanism of repurchase intention from the perspective of script theory. Current Issues in Tourism, 26(23), 3794-3812. (SSCI Q1)
[8] Wen, J., Mai, X., Li, W., & Liu, X*. (2022). The influence of message framing on elderly tourists’ purchase intentions of health services: A case study of guangxi bama. International Journal of Environmental Research and Public Health, 19(21), 14100. (SSCI)
[9] Liu, X., Wen, J., Zhang, L., & Chen, Y*. (2021). Does organizational collectivist culture breed self-sacrificial leadership? Testing a moderated mediation model. International Journal of Hospitality Management, 94, 102862.
[10] Wen, J., Lin, Z., Liu, X.*, S. H., & Li, Y. (2021). The interaction effects of online reviews, brand, and price on consumer hotel booking decision making. Journal of Travel Research, 60(4), 846-859
[11] Wen, J., Huang, S. S., & Hou, P.* (2019). Emotional intelligence, emotional labor, perceived organizational support, and job satisfaction: A moderated mediation model. International Journal of Hospitality Management, 81, 120-130.
[12] Wen, J., Hu, Y., & Kim, H. J. (2018). Impact of individual cultural values on hotel guests’ positive emotions and positive eWOM intention: Extending the cognitive appraisal framework. International Journal of Contemporary Hospitality Management, 30(3), 1769-1787.
[13] Kim, H. J., Park, J. and Wen, J. (2015), General managers’ environmental commitment and environmental involvement of lodging companies: The mediating role of environmental management capabilities, International Journal of Contemporary Hospitality Management, 27(7): 1499-1519.
学术会议：
[1] Jia, G., Wan, L. C., Liu, X., & Wen J*. Exploring Uncharted Digital Horizons: Role of Internet Self-Efficacy in Shaping the Destination Preferences of Senior Tourists (2024.7), 第三届中国酒店管理研究学术年会暨酒店管理教育教学改革研讨会, 中国, 北京。
[2] 文吉, 黄琰*, 刘欣. 基于企业组织视角的粤港澳大湾区服务经济网络结构韧性演化(2023.10), 中国地理学会经济地理专业委员会2023年学术年会, 中国, 武汉。
[3] 文吉,麦晓琳, 黄琰*. 企业社会责任嵌入对酒店一线员工组织情感承诺的影响研究(2024.7), 第三届中国酒店管理研究学术年会暨酒店管理教育教学改革研讨会,中国, 北京。
[4]文吉, 王含含*, 吴燕妮. 酒店业员工资质过剩感对工作行为的差异化影响机制：基于扎根理论的研究(2024.7), 第三届中国酒店管理研究学术年会暨酒店管理教育教学改革研讨会, 中国, 北京。
获奖情况：
2024 第十届广东省哲学社会科学优秀成果奖二等奖，第一作者
2024 第三届中国酒店管理研究学术年会暨酒店管理教育教学改革研讨会优秀论文奖，第一作者